Privacystatement

---

1. INTRODUCTION

Quinta Valbom ("we", "us", "our") operates the website https://quintavalbom.nl. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a booking.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese and Dutch data protection law.

---

2. DATA CONTROLLER

Quinta Valbom

Lugar de Quinta

4890-505 Ribas

Portugal

Email: motho@quintavalbom.nl

Phone: +351 910 348 399 

---

3. WHAT DATA WE COLLECT

We may collect the following personal data:

- Name

- Email address

- Phone number

- Message content (via contact form)

- Booking details (accommodation type, arrival and departure dates, number of guests)

- IP address and browser data (via cookies and analytics tools)

---

4. WHY WE COLLECT YOUR DATA

We process your personal data for the following purposes:

a) To handle your booking or reservation request

   Legal basis: Performance of a contract (Art. 6(1)(b) GDPR)

b) To respond to your contact form messages or inquiries

   Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

c) To send news, updates, or promotional emails (if you have opted in)

   Legal basis: Consent (Art. 6(1)(a) GDPR)

d) To improve our website and services

   Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

---

5. COOKIES

Our website uses cookies to ensure proper functioning and to analyse visitor behaviour. These may include:

- Functional cookies: required for the website to operate correctly

- Analytical cookies: used to understand how visitors use the site (e.g. via Google Analytics or similar)

- Third-party cookies: placed by embedded services such as YouTube (video embeds on our homepage)

You can manage or withdraw cookie consent via your browser settings at any time.

---

6. THIRD-PARTY SERVICES

Our website is hosted and powered by MyTourist Hotel Software (mytourist.cloud), which acts as a data processor on our behalf. Your booking data may be processed through their platform.

We also embed YouTube video content on our website. YouTube may collect data when you interact with embedded videos. Please refer to Google's Privacy Policy for details: https://policies.google.com/privacy

---

7. DATA RETENTION

We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by law. Booking records are typically retained for up to 7 years for tax and legal compliance purposes.

---

8. DATA SHARING

We do not sell your personal data to third parties. We may share your data with:

- MyTourist Hotel Software (booking platform processor)

- Payment processors (if applicable)

- Authorities, if required by law

---

9. YOUR RIGHTS

Under the GDPR, you have the right to:

- Access the personal data we hold about you

- Correct inaccurate or incomplete data

- Request deletion of your data ("right to be forgotten")

- Object to or restrict processing of your data

- Withdraw consent at any time (where processing is based on consent)

- Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at: motho@quintavalbom.nl

You may also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at https://autoriteitpersoonsgegevens.nl or the Portuguese data protection authority (CNPD) at https://www.cnpd.pt.

---

10. SECURITY

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

---

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend checking this page periodically.

---

12. CONTACT

For questions about this Privacy Policy, contact us at:

Quinta Valbom

motho@quintavalbom.nl

+351 910 348 399